1 Who We Are

Fovaleth operates as an investment monitoring platform based in Belgium. Our registered address is Rue de Linthout, 1030 Bruxelles, Belgium. We process personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian data protection laws.

As the data controller, we're responsible for deciding how your personal information gets used. If you have questions or concerns about your data, you can reach us at [email protected] or call +32 4 370 07 07.

2 Information We Collect

When you sign up and use our platform, we collect different types of information to provide you with investment monitoring services. Here's what we gather and why:

Account Information

During registration, we ask for your name, email address, phone number, and payment details. We need this to set up your account, process payments, and communicate with you about your investment portfolio. Without this basic information, we can't create an account for you.

Investment Data

You share portfolio details, investment preferences, and financial goals with us. This information helps us provide personalized monitoring and insights. We only collect what's necessary to deliver the service you signed up for.

Technical Information

Our systems automatically collect IP addresses, browser types, device information, and usage patterns. This technical data helps us improve platform performance, identify security issues, and understand how people interact with our features.

Communication Records

When you contact our support team or interact with our educational content, we keep records of those communications. This helps us provide better assistance and improve our services based on user feedback.

3 How We Use Your Information

We process your personal data for specific purposes, and we're transparent about what those are:

• Providing investment monitoring services and platform access
• Processing payments and managing your subscription
• Sending important updates about your account or portfolio
• Improving our platform features based on usage patterns
• Responding to your support requests and questions
• Complying with legal obligations and preventing fraud
• Analyzing trends to develop better educational resources

4 Data Retention

We don't keep your information forever. Different types of data have different retention periods:

After these periods, we securely delete or anonymize your data. In some cases, legal obligations might require us to keep certain records longer.

5 Sharing Your Information

We limit data sharing to what's necessary for service delivery and legal compliance. Here's who might receive your information:

Service Providers

We work with trusted third parties who help us operate the platform. This includes payment processors, cloud hosting providers, and analytics services. These companies only access data needed for their specific functions and are contractually obligated to protect your information.

Legal Requirements

Sometimes we're required to share information with regulatory authorities, law enforcement, or courts. This happens when we receive valid legal requests or need to comply with Belgian and EU financial regulations.

Business Transfers

If Fovaleth merges with another company or gets acquired, your data might be transferred as part of that transaction. You'd be notified before any such transfer occurs.

6 Your Rights Under GDPR

Belgian and EU data protection laws give you significant control over your personal information. Here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days.

Correct Inaccuracies

If any of your personal information is incorrect or incomplete, you have the right to have it corrected. You can update most information directly through your account settings.

Delete Your Data

You can request deletion of your personal information. We'll comply unless we have a legitimate reason to keep it (like legal obligations). Some data might need to be retained for regulatory compliance.

Restrict Processing

In certain situations, you can ask us to limit how we use your data. For example, if you're contesting data accuracy, we'll restrict processing until we verify the information.

Data Portability

You can receive your data in a machine-readable format and transfer it to another service provider. This applies to information you provided based on consent or contract.

Object to Processing

You can object to data processing based on legitimate interests. We'll stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Withdraw Consent

Where processing is based on consent (like marketing emails), you can withdraw that consent anytime. This won't affect the lawfulness of processing before withdrawal.

To exercise any of these rights, email us at [email protected]. We'll respond within one month, though complex requests might take up to three months. We'll let you know if we need extra time.

7 Security Measures

Protecting your financial and personal information is a top priority. We implement multiple layers of security:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Strict access controls limiting who can view your information
• Multi-factor authentication options for account access
• Continuous monitoring for suspicious activity
• Regular staff training on data protection practices

Despite our best efforts, no system is completely secure. If we detect a data breach that poses a risk to your rights, we'll notify you and the Belgian Data Protection Authority within 72 hours as required by GDPR.

8 International Transfers

We primarily store and process data within the European Economic Area. However, some of our service providers operate globally. When we transfer data outside the EEA, we ensure appropriate safeguards are in place.

These safeguards include Standard Contractual Clauses approved by the European Commission, adequacy decisions for certain countries, or other legally approved transfer mechanisms. Your data receives the same level of protection regardless of where it's processed.

9 Cookies and Tracking

Our platform uses cookies and similar technologies to improve functionality and understand how people use our services. Essential cookies are necessary for platform operation. Analytics cookies help us improve features and user experience.

You can manage cookie preferences through your browser settings. Blocking certain cookies might affect platform functionality. For detailed information about our cookie usage, see our separate Cookie Policy.

10 Children's Privacy

Fovaleth's services aren't designed for individuals under 18. We don't knowingly collect personal information from minors. If we discover we've inadvertently collected such data, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

11 Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The "Last Updated" date at the top of this policy shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.

12 Filing a Complaint

If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

You can contact them at Rue de la Presse 35, 1000 Brussels, Belgium, or visit their website for more information about filing complaints. We'd appreciate the opportunity to address your concerns directly first, so please contact us before escalating to the supervisory authority.